Responsible Gaming

Our Commitment to Safe Gaming

At spah.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to access and use LeoVegas Online Pokies. In New Zealand, 18 is the legal age for gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not proceed.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in your own behaviour, please seek help immediately:

• Chasing losses by gambling more money to try to recover what you've lost
• Gambling with money needed for essential expenses (rent, food, bills)
• Hiding your gambling activity from family, friends, or partners
• Spending more time or money on gambling than intended
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Lying about the amount of time or money spent gambling
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, relationships, or hobbies due to gambling
• Gambling as a way to escape problems or emotional distress
• Failed attempts to cut back or stop gambling

Self-Help Tools & Limits

LeoVegas provides several responsible gaming tools to help you stay in control:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive notifications during play to remind you of time and money spent
• Time-Out: Take a temporary break from your account for a set period (hours or days)
• Self-Exclusion: Permanently or temporarily exclude yourself from your account

We encourage you to use these tools as part of your responsible gaming strategy.

Support & Help

If you or someone you know is struggling with problem gambling, support is available. Please reach out to one of these trusted organisations:

New Zealand

• Gambling Helpline (Aotearoa): Free, confidential support available 24/7. Call 0800 654 655 or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation: Information and support resources. Visit www.problemgambling.org.nz

International Support

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Take Action Today

If you think you may have a problem with gambling, please seek help now. There is no shame in reaching out—problem gambling is treatable, and support is available. Contact the Gambling Helpline (Aotearoa) on 0800 654 655 or visit any of the support organisations listed above.

Remember: gambling should be fun and entertaining. If it's no longer enjoyable or is causing harm, it's time to get help.